Coffee Factory Tour: from Origin to Cup

Recent reviews of Coffee Factory Tour: from Origin to Cup

• 5/5 from Denis Sazonov, attended Oct 2026: The whole cafe has a very special atmosphere — coffee bags everywhere, transparent pipes, huge metal tanks and an incredible coffee aroma in the air. It felt both industrial and cosy, and had a character all of its own. After great food tasting we came away with new knowledge and wonderful impressions. Thanks
• 5/5 from Kas Ingram, attended Oct 2026: Damien was the best tour guide we’ve ever had. His passion and love of coffee and trains fused into an education of the history of “The Grounds” from bean to cup and geographical history. He gave his time, energy and experience to make it a tour to remember. Thank you Damien
• 5/5 from Paul Bu, attended Sep 2026: Damien was a great tour guide. We learned a lot from him about coffee bean origins, roasting process and enjoyed a nice cup of Latte during the tour.
• 5/5 from Mitchell Kane, attended Sep 2026: Emerson was a fantastic tour guide. His passion and knowledge for coffee was outstanding. He was very engaging and went above and beyond with the tour. I learnt some great home brewing tips from him and have a new found appreciation for the many hands that touch our daily ritual. Thank you Emerson!
• 5/5 from Brian Rees, attended Sep 2026: Fantastic coffee tour class. It gave us so much information we didnt as lovers off coffee we really enjoyed every minute
• 5/5 from Shirley Yong, attended Sep 2026: We enjoyed a terrific tour led by Damien. He was very knowledgeable about the craft of coffee. It was a delight to learn more about where coffee beans originate from, the preparation and roasting process, and the science and art behind it all.
• 5/5 from Cathy Perri, attended Sep 2026: Had the best time on the Coffee Factory Tour! we learned all about how coffee is roasted, from farming and harvest, all the way through roastonig and blending for the perfect, flavourful cup. Our tour guide was knowledgeable, fun and always happy to answer our questions and show us what he is clearly passionate about.
• 5/5 from Louise Ann Apostol, attended Sep 2026: Learnt a lot about coffee - from picking to drinking it! It was a very casual and chillax setup as we go through the factory. We also got to do a few tasting at the end!
• 5/5 from Julie Lozinski, attended Sep 2026: Our host was so knowledgeable and friendly, answering all our questions with pleasure. The little tasting session after was a lot of fun and a nice bonus. Thank you.
• 5/5 from Carol Raby, attended Sep 2026: We had a fabulous day at the Grounds coffee factory. We did the tour and Damien our host was excellent. We couldn’t have asked for a better outing. Finishing off with a beautiful mille-feuille.
• 5/5 from Ryan Radtke, attended Sep 2026: The tour was amazing! Emerson was so passionate about the process and wanting everyone to learn and understand what goes into it. He was funny, informative and encouraged and answered every question. I don’t even drink coffee but this was a great experience.
• 5/5 from Zoie, attended Aug 2026: Highly recommend the factory tour! Emmerson was incredibly passionate and made everyone in our group feel welcomed and involved. We were treated to a special tasting at the end where Emmerson shared his knowledge with us like we were family. This tour is great for the 'know-alls' through 'know-nothings' and will leave you with a deeper appreciation for your daily drop.
• 5/5 from Annette Milas, attended Aug 2026: Emerson was a fantastic coffee tour guide. We learnt a lot about coffee and processes while receiving a personalised tour of the Coffee Factory. We smelt different coffee flavours and even got to do some coffee tasting. My personal favourite was that it was great to learn that coffee is a fruit. Highly recommend this tour for all coffee lovers and those wanting to know more about coffee. Thank you Emerson and for your wealth of coffee knowledge.
• 5/5 from Elena Kontrec, attended Aug 2026: Our tour of the coffee factory was interesting and immersive. It exceeded our expectations with Emerson showing us the working components of the roastery and answering all of our questions enthusiastically. I was treating my husband for his birthday with this coffee tour and I’m glad I did because Emerson truly made us both feel like royalty! Thank you so much Emerson for this very special tour!
• 5/5 from Kae Tsuchiya, attended Aug 2026: Enjoyed the tour with a kind and friendly tour guide looking the roasting process for the first time.
• 5/5 from Nicky Ou, attended Aug 2026: Emerson was so passionate and knowledgeable. He was friendly, open to taking questions and engaged with everyone in the group very naturally. 100% recommend this experience, and thank you Emerson for a special and memorable occasion!
• 5/5 from Andrew Li, attended Aug 2026: Thank you Emerson :) Very informative and good tour. Enjoyed a lot Thank you very much
• 5/5 from Jorgelina Gancedo, attended Aug 2026: An excellent experience from start to finish. The place is spectacular, but what really makes the difference is Emerson. His passion for coffee is so genuine that it draws you in and makes you feel part of his world. You don't just drink great coffee — you understand why it's so special. Service that goes beyond professional to become personal. I'll definitely be back!
• 5/5 from Adam Pointin, attended Aug 2026: We had a great experience with Emerson - he was super informative and friendly. He even made the time to take us upstairs for a filter tasting. Highly recommend!
• 5/5 from Nada Vujat, attended Aug 2026: Everybody who enjoys coffee NEEDS to go on this tour. Simply Inspirational. Never knew there were so many ways to process the beans and the resulting flavours.
• 5/5 from Ryan Taylor, attended Aug 2026: Absolutely brilliant experience. We were taken on the journey all the way from farm through bean selection, roasting, blending and packaging. Our host Emmerson shared his knowledge and passion through every stage of the process. Highly recommended experience.
• 5/5 from Briana Freer, attended Aug 2026: Such a friendly, passionate and informative roaster (he was Brazilian, sorry can't remember his name) hosting the coffee tour. Very comprehensive!
• 5/5 from Lynda Burley, attended Aug 2026: Coffee tour of The Grounds’ factory Damien was awesome … extremely knowledgeable It was great value and lots of fun
• 5/5 from Tracey Kelsall, attended Aug 2026: Excellent tour. Passionate tour guide - it was so good to get the story from plant to cup and all the processes in between.
• 5/5 from Melanie Li, attended Aug 2026: Had an absolute blast with Emerson. Love the knowledge learning and his stories working with farmers alongside understanding how the factory works. Highly recommended!!
• 5/5 from Kristina Mason, attended Aug 2026: The tour lead was great, it ran over 30 mins and he made us a free coffee and each group got a bag of freshly roasted beans to take home. It was interesting and the facility is beautiful. Our group was 6 all up, if it was any more than that I think it'd be hard to hear him, though.
• 4/5 from Larissa Faichney, attended Aug 2026: We are Locals, friends, and had been trying to try Grounds Factory for ages, weather and whatnots delaying our visit. We were glad to made it today, it was a hive of activity, buzzing atmosphere, great pre tour brunch. Damien was passionate for his love of coffee and a multi skilled worker. I loved how we were also treated with a coffee taste and samples to take home. We enjoyed our outing!
• 4/5 from Swati Tyagi, attended Aug 2026: My nephew and I attended this coffee tour together and really enjoyed the experience. Emerson was kind enough to let my nephew attend too Emerson was incredibly knowledgeable and took the time to explain both the art and science behind coffee in a way that was easy to understand and interesting. We learned about the history and origins of coffee, the journey from bean to cup, and how different beans and flavours are blended together to create different taste profiles. We came away with a much better understanding of what goes into making a good cup of coffee and why coffees can taste so different depending on the beans, roasting and preparation. Emerson was warm, engaging and generous with his knowledge. A really enjoyable and informative experience. Would definitely recommend it to anyone who enjoys coffee or is simply curious to learn more about what goes into their daily cup.
• 3/5 from Victoria Greentree, attended Aug 2026: Daniel was a lovely fellow who has a very interesting personal story, which he was happy to share with us. He was very informative, however, I felt that the tour itself lacked substance and was basically a waste of time and money.
• 5/5 from Janine Dello, attended Jul 2026: We had a great time with Damian who showed us around and explained the roasting process.
• 5/5 from Yodit Desta, attended Jul 2026: All good nice beautiful, if could more times, to short expand to understand coffee tours
• 5/5 from Missy C, attended Jul 2026: Damien was a great guide and our family learned so much!! Took my mum here for her birthday who’s a coffee lover and it’s a gorgeous space in the roastery. So engaging and interactive, really incredible to see all the intention and love that goes into grounds coffee
• 5/5 from Heidi Williams, attended Jul 2026: Host was amazing, very informative. Answered all our in depth out of the box questions. Amazing to see all the technology that is behind creating the coffe blends
• 5/5 from Sea Dong, attended Jul 2026: Very informative and engaging. I learned a lot and would highly recommend this tour for anyone
• 5/5 from Timothy Wilson, attended Jul 2026: We did the Coffee Factory Tour: from Origin to Cup with Emerson and it was absolutely incredible! It exceeded all expectations. Emerson was an incredible guide, happy to answer all questions and ensuring that we had a great experience from start to finish with a very welcoming and warm energy. I couldn’t recommend this experience with Emerson enough!!
• 5/5 from Lexie Qiao, attended Jul 2026: The tour is welcoming and informative. Got access to see the amazing roasting system and learn more about the regions coffee comes from.
• 5/5 from Danielle Safstrom, attended Jul 2026: We did the Factory Tour with Damien. He was passionate about what he does & super friendly. Loved the whole process from raw bean to packaging. A great atmosphere too. Thanks for the tour️
• 5/5 from Linda Liao, attended Jul 2026: We loved the tour. Plenty of time to ask questions and look and experience the surroundings. Our host was very knowledgeable and engaging. We learned a lot on the tour and loved the close up to see what the process was.
• 5/5 from Sophia Du, attended Jul 2026: Really enjoyed the tour with Damien, have learnt so much from him about coffee beans from selections to roasting. Damien was very patient with me while I asked him lots of questions regarding coffee
• 5/5 from Moe Tansey, attended Jul 2026: Parents came over to Sydney from Nz and we were looking for something to do and the Mrs found your website. Did the roasting tour, absolutely loved it. Made great by Emerson whose knowledge and enthusiasm made it a great experience. Will definitely be bringing more family members back to do the tour again and for something as simple as a roastery tour I would highly recommend.We enjoyed the food and coffee but again the tour was the highlight. Also one of the ladies on the floor (Irish) was also fantastic, had cold coffees and sorted it out quickly and with no issues and was very friendly and nice (others were also but she was very good) Probably a bit far away to come for coffee on a regular basis for us but would recommend.
• 5/5 from Athena, attended Jun 2026: We booked a coffee tour for three people, and wow what a fantastic experience! Emerson, our host, was incredibly welcoming and engaging. He shared his extensive knowledge of coffee with enthusiasm and expertise, making the tour both entertaining and informative. It’s clear that he has a wealth of experience in his craft. We learned so much and enjoyed every part of the tour. Highly recommended for anyone interested in coffee and the stories behind it!
• 5/5 from Sol Ahumada, attended Jun 2026: Was a great experience! Emerson is a great host, we learnt a lot and had fun
• 5/5 from Babette O'Brien, attended Jun 2026: Emerson was our factory tour guide and we had a super great and wholesome experience, learning how to use our nose in defining between coffee flavours. Highly recommend!
• 5/5 from Michelle Greenwood, attended Jun 2026: Such an incredible experience! Emerson went thru how coffee gets from the farm to the cup. I heard stories, was shown around the factory and even got to operate the coffee bag lift. The highlight was definitely the blind smell test. Highly recommend this tour to anyone. Thank you so much for all the knowledge I gained!
• 5/5 from Buzmi Huda, attended Jun 2026: We had an amazing time on the Origin to Cup Coffee Tour – such a fun and unique date idea! The tour was incredibly informative, and Emerson our host was extremely knowledgeable and clearly passionate about his work. He took the time to guide us through every stage of the coffee-making process, from bean to cup, explaining everything in great detail. The experience was comprehensive, engaging, and gave us a whole new appreciation for coffee. One of the highlights was finishing the tour with a coffee at the café. After learning about flavour profiles, tasting notes, and the factors that influence the final cup, it was really interesting to put that knowledge into practice and experience the coffee in a completely different way. Highly recommend for coffee lovers or anyone looking for an enjoyable and educational experience.
• 5/5 from Ryan England, attended Jun 2026: Our Guide (Friday 19th of June, 11am session, sorry forget His name) was absolutely brilliant with showing around the Coffee Grounds Factory) His passion/experience of Coffee tied in seamlessly with his Joy & Fun atmosphere of the tour. Very very interactive and invited (also trusted us) with exclusive things for the experience. One bonus with permission we stayed back an extra 15 minutes to take park in a exclusive Coffee smelling interactive activity (which usually doesn't happen often) Above all I highly recommend this tour for all Coffee Lovers.
• 5/5 from Hongwon Suh, attended Jun 2026: I did not know anything about coffee before coming to this tour, but Emerson gave me a very deep, insightful guide on the world of coffee. Had a great time.
• 5/5 from Mardi Teer, attended Jun 2026: Our host was excellent. His enthusiasm and knowledge of his subject is creditable. We enjoyed.
• 5/5 from Camilla Leong, attended Jun 2026: Emerson is a great host and brought me on a tour around The Grounds at South Eveleigh. He was very knowledgeable and can tell he is also very passionate about coffee. He gave me a smelling test at the end. Had to have a cup of coffee after the tour!
• 5/5 from Karolle Medina, attended Jun 2026: Spent an afternoon at The Grounds Coffee factory and joined the Coffee Factory Tour: Origin to Cup. Emerson was very knowledgeable in showing us the Roastery while telling us more about Coffee production. We now appreciate every cup of coffee we drink and are grateful enough to Emerson for giving us valuable lectures and answering our curious questions. Nagi has also given us more ideas about Coffee! We have learned a lot and have already recommended to our friends and colleagues! Our relatives from our homeland will visit us here in Sydney soon and this will be a great tour for them too! Will definitely be back again! Thanks to the most chillax persons, Emerson and Nagi, who are very profecient in their field.